Privacy Policy
At PingBulk, your privacy is our highest priority. This Privacy Policy details how we handle user data and our strict commitment to data security and zero communication access.
1. Information We Collect
We collect only the essential registration data needed to establish and manage your SaaS account. This includes:
- Your name and contact details
- Account email address and password
- Account subscription tier status
- Referral preferences (e.g. optional Telegram contact IDs for alert notifications)
🔒 Zero Retention of Chats & Message Records
We **do not** save, store, or inspect your WhatsApp chats, messages (inbound or outbound), media, or device communications. All logs, campaign data, and templates remain stored securely within your private database schema and are only accessible through your secure login. We do not have any access to your linked devices or the contents of your broadcasts.
2. Cookies & Encryption Security
We utilize strictly necessary secure session cookies to verify authentication and maintain your dashboard login session. We do not integrate third-party tracking or advertising cookies that profile your online activity.
🔒 Session Cookie Protection: All cookies generated by our platform are fully
encrypted
and cryptographically signed using a unique application key (meaning they cannot be decrypted by
external scripts, third-party extensions, or browser owners). By enforcing the
HttpOnly,
Secure, and SameSite browser attributes, your session identifiers remain
100%
private and are never leaked outside of direct authenticated communications with our secure servers.
3. Third-Party Integrations
Our application communicates directly with your linked WhatsApp instance through API endpoints. Any details dispatched through these bridges are encrypted during transmission and are subject to WhatsApp's standard privacy guidelines.
4. Contacting Us
If you have any questions regarding our strict data isolation and privacy frameworks, feel free to contact us via the contact form on our home page.